Effective Date: January 2023

At the LECOM Event Center, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, attend our events, or engage with us online or in person.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.

• Transaction Details: Ticket purchases, payment information (processed securely by third-party services), and order history.

• Event Preferences: Event attendance history, interests, and feedback.

• Device & Usage Data: IP address, browser type, access times, referring URLs, and device identifiers when visiting our website.

2. How We Use Your Information

We use your information to:

• Process ticket orders and payments.

• Communicate with you about upcoming events, updates, and customer service inquiries.

• Personalize your event experience and recommendations.

• Improve our website, services, and venue operations.

• Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information in the following circumstances:

• Service Providers: With third-party vendors (e.g., ticketing platforms like Ticketmaster, payment processors) who help operate our services.

• Legal Compliance: If required by law, court order, or to protect the rights and safety of our venue, staff, or attendees.

• Event Partners: With co-hosts or event organizers, when applicable, for event management and communication purposes.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve user experience and functionality.

• Track website usage and analyze performance.

• Deliver targeted marketing and event promotions (if you opt-in).

You can control or disable cookies through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have rights regarding your personal data, including:

• Requesting access, correction, or deletion of your information.

• Opting out of marketing communications.

• Limiting certain types of data processing.

To make such a request, please contact us using the information below.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children without parental consent. If we become aware of such data collection, we will take steps to delete the information.

8. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices of those third parties. Please review their policies separately.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date. Continued use of our services after changes constitutes your acceptance.