LECOM Event Center – We Make Entertainment

LECOM EVENT CENTER POLICIES

LECOM Event Center has implemented a strict no bag policy. Bags, backpacks and purses will not be permitted inside the Arena. Wallet-size clutches no larger than 5” x 7”, medical bags and parenting bags no larger than 14” x 14” x 6” will be permitted and subject to security screening.   

If you are bringing a medical or parenting bag, please use the entrance on the corner of 6th and F Street.  

LECOM Event Center reserves the right to refuse items which may cause a danger or disruption to the event or to other guests, or which are in breach of building policies and/or the list of prohibited items.  

LECOM Event Center will not check or store any of the listed prohibited items.

For Aviators, events, and concerts: Guests are allowed to bring in point and shoot and SLR type cameras. Video recording is strictly prohibited and video cameras, camcorders, Go Pros and Contour cameras are not allowed. Monopods, tripods and selfie sticks are also not allowed at LECOM Event Center. 

For concerts and other events: The camera policy for each event is determined by the event and is subject to change. Please contact LECOM Event Center at 607-734-PUCK or check the event page on the website to learn what the camera policy is for your specific event. SLR type cameras, cameras with detachable lenses, professional style cameras or video cameras are not allowed for concerts. Video recording is strictly prohibited and video cameras, camcorders, Go Pros and Contour cameras are not allowed. Monopods, tripods and selfie sticks are also NOT allowed at LECOM Event Center.

LECOM Event Center Management is committed to providing a safe and enjoyable experience for all guests. To help ensure this, guests who choose not to adhere to this Code of Conduct will be subject to ejection without a refund.

Guests are encouraged to report any inappropriate behavior to the nearest Guest Relations team member or with the issue and location.

  • Guests shall be respectful to players, team staff, officials, LECOM Event Center staff and other attendees
  • Guests shall not interfere with the event, performers, or athletes in any way
  • Guests shall sit only in their ticketed seat location and must show their ticket upon request
  • Guests who consume alcoholic beverages shall do so in a responsible manner
  • Obscene or indecent messages on signs or clothing will not be permitted
  • LECOM Event Center is a non-smoking facility and guests may only smoke in designated smoking areas
  • Guests shall refrain from using foul/offensive language, obscene gestures and engaging in behavior detrimental to the experience of other guests
  • Guests who engage in disruptive behavior including fighting, throwing objects, or attempting to enter the playing surface, stage or restricted areas will be ejected from the building
  • Guests may not block aisles, stand on seats or other building structures
  • Guests shall comply with requests from Event Center staff regarding operations and emergency procedures

All guests must always maintain reasonable and appropriate behavior during their visit.  Guests who violate building policies, display disorderly conduct and/or create disturbances may be ejected from the event, barred from the building or arrested.  Guests who are ejected, barred or arrested will not receive a refund or compensation for their loss.   

  • Disturbances include, but are not limited to, the following: 
  • Standing on seats, chairs, armrest, and railings. 
  • Fighting or challenging others to fight. 
  • Exposing private body parts.
  • Interfering or delaying an event.
  • Violation of LECOM Event Center event policies.
  • Violation of local and federal laws and statues.
  • Attempting to enter the field of play, court, rink, field, stage, backstage or restricted areas without proper permission/credentials.
  • Throwing, discharging, and launching any substance or object. Hockey hat tricks do not apply.
  • Intentionally disturbing another guest/employee with loud and unreasonable noise.
  • Using profanity and/or other offensive words to provoke others.
  • Taunting or using offensive language against the players, referees, employees or performers. 

Entry Inspections: 

  • All guests are subject to search prior to entry. 
  • All vehicles parking within LECOM Event Center's Parking Garage are subject to search prior to entry. 
  • Staff will visually conduct, bag and metal detection inspections to detect prohibited items to ensure the safety of all guests. 
  • Any guest who declines to be searched or is in possession of prohibited items may be denied entry. 

LECOM Event Center also recommends the following tips to help expedite entry into the venue: 

  • Guests are encouraged to arrive early. 
  • Open jackets and remove hats before walking through the metal detector.
  • Remove the following items from pockets – metal objects, keys, phones, electronic devices, wallets, and cameras and be ready to place them in the basket provided. 

Fans and patrons are not allowed to bring in outside food and beverages (including alcoholic beverages) for any games, concerts or events. Guests may bring in one empty plastic water bottle per person for their personal use. Guests with special dietary restrictions may contact the Guest Relations department via email prior to their visit for assistance.  View more information regarding our concessions options. 

LECOM Event Center reserves the right to refuse items deemed unsafe, inappropriate or that violate other arena policies. Prohibited items cannot be checked or stored inside the arena.  Prohibited items lists may be modified in connection with specific events.

Prohibited items at LECOM Event Center include, but are not limited to, the following:

  • Weapons (guns, knives, chains, spikes, projectiles, tasers, mace/pepper spray)
  • Balloons
  • Cans, bottles, or coolers
  • Outside food and beverages
  • Metal or glass reusable water bottles
  • Illegal drugs or drug paraphernalia
  • Gambling paraphernalia
  • Laser pointers/pens
  • Monopods, tripods, or poles
  • Selfie sticks, selfie lights, or other detachable lighting sources
  • Noisemakers such as air horns, sirens, kazoos, whistles (except Birdie personal safety alarms)
  • Animals (except service animals)
  • Wrapped gifts or packages
  • Video and audio recording devices (except cell phones and small point & shoot cameras)
  • Non-collapsible umbrellas
  • Any other item deemed inappropriate by LECOM Event Center Management

 *Please see separate Food & Beverage Policy.

Unless otherwise specified by teams or event management, guests are welcome to bring small signs, posters and flags for events. Banners are not allowed. The following guidelines apply: 

  • Item must be related to the event. 
  • Item may not be attached to a stick/pole.  
  • Item may not obstruct any sponsor/building signage.  
  • Item may not be attached, hung, taped and draped over any part of the building.   
  • Item may not be commercial in nature. 
  • Item may not contain or display obscene/offensive language and/or pictures, as determined by LECOM Event Center Management. 
  • Item may not be constructed or displayed in a manner that may obstruct the view of other guests, interrupt the experience of other guests, or create a safety hazard. 
  • Signs must be constructed of paper, fabric or poster board materials.
  • Signs may not be constructed of or contain plastic, wood, metal, glass or any material that can be used as a weapon.
  • Item may not be commercial or political in nature. 

LECOM Event Center is a smoke–free and vape-free facility. Guests who viloate this policy may have materials confiscated or be subject to ejection. Smoking is permitted 25 feet from our building. Exit/re-entry is allowed during games, events, and concerts once the event begins at our Gray St. entrance only. Exit/re-entry for guests attending concerts is not allowed.  All guests that exit the facility after their original entry scan will be required to purchase a new ticket to re-enter the building during concerts.

Questions?

When on-site, please see one of our LECOM Event Center team members or visit one of our Guest Services locations.  For additional questions, please visit our Contact Us page.

Are You a Wise Guy? Let's Laugh
Get ready for a night filled with non-stop laughter as two of comedy’s finest talents take the stage! Tammy Pescatelli and Marc "Skippy" Price join us on December, 7th at the LECOM Event Center! This dynamic duo promises a memorable night of stand-up comedy that you won’t want to miss! Grab your tickets now!
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